At FITUPX, we aim to deliver 100% genuine and authentic fitness & nutrition products safely and on time across India. To ensure fast, reliable, and trackable deliveries, we partner with Shiprocket, one of India’s leading logistics platforms.

1. Shipping Coverage

• We offer Pan-India delivery
• Orders are shipped to most serviceable pin codes across India via Shiprocket-supported courier partners

2. Order Processing Time

• Orders are processed within 24–48 business hours after confirmation
• Orders placed on Sundays or public holidays are processed on the next working day

3. Delivery Timeline

• Metro Cities: 2–4 business days
• Non-Metro / Tier 2 & 3 Cities: 3–7 business days
• Remote Locations: 5–9 business days

⏱️ Delivery timelines may vary depending on courier partner availability, weather conditions, or other unforeseen factors.

4. Shipping Charges

• Shipping charges (if applicable) are clearly displayed at checkout
• Free shipping may be available on selected products or during promotional offers

5. Courier & Logistics Partner

• We have partnered with Shiprocket to manage order fulfillment and logistics
• Shiprocket works with multiple trusted courier companies to ensure secure, fast, and reliable delivery
• Tracking details are shared via SMS / WhatsApp / Email once the order is dispatched

6. Order Tracking

• Customers can track their orders using the tracking link provided by Shiprocket

7. Delayed or Failed Delivery

• In rare cases of delay, our team will coordinate with Shiprocket and the courier partner
• If delivery fails due to incorrect address or customer unavailability, re-shipping charges may apply

8. Damaged Packages

• If the package is damaged at the time of delivery, please do not accept the shipment
• Notify us within 24 hours with clear photos/videos for quick resolution

9. Address Accuracy

• Customers must provide complete and accurate shipping details
• FITUPX is not responsible for delays caused by incorrect or incomplete addresses

10. Contact Us

For shipping-related queries, feel free to reach out:

📍 FITUPX
Shop No. 6, 101/73, Sector 10,
Kumbha Marg, Pratap Nagar, Jaipur

💬 WhatsApp: +91 95300 48637
🌐 Website: www.fitupx.in